CRM Booking System for Event Planner

Funcruises.se is a CRM and booking management system developed for B2 Group International AB, Sweden specialising in cruises for students and other niche target groups. Customers can use the system to book their cruise tickets and purchase various cruise related Caps and products .

LiteBreeze's PHP developers and designers have been working with the Funcruises team since 2010. Funcruises wanted a scalable, fast, responsive and user friendly system to meet this ever increasing customer demand. With shift of web applications to mobile, Funcruises wanted to target customers from every devices. Thus the system was rebuilt in 2016 to account for the latest technologies and development trends. 

LiteBreeze has rebuilt the official website for Funcruises using Codeigniter framework and Bootstrap css. Some of the key benefits and features of the system are:

  • Customers can book cruise tickets, manage orders, select addons with a few clicks.
  • Customers can easily edit their bookings before the booking closing date so that they can upgrade their booking as needed.
  • Interactive cap customization module where a customer can personalize cap and preview in 3D.
  • Pre-booking option for users where users can save the passenger details in advance for a faster checkout when the tickets are released.
  • Priority booking option for sales agents allow them to make bookings one day prior to the sales start date.
  • Customers can add friends/co-passengers with ease and make bookings on their behalf.
  • Registered passengers/friends can login and update the order to their preferences. 
  • Automated payment and purchase reminders which will enhance sales by ensuring payments are always done.
  • Intuitive administration panel offering complete control over events, products, add-ons and stock management with Real-time sales statistics and report generation to keep track of every aspects of customer data.
  • Secure payment system with support for PayEx for credit card and invoice payments. And Klarna invoice payment for caps store.
  • Sales agent commission management module where sales agents can login and use their commission amount to make  the payments.
  • Auto revert functionality for incomplete cruise bookings to ensure precise stock management.
  • Facebook Login to enable users to create an account with ease.
  • One page order edit option with revision history in admin panel to keep track of changes to order(s) over time.
  • Newsletter module with customizable email templates and email logs.
  • Live chat support powered by Zopim
  • CMS integration to manage content pages
  • Seamless integration of new languages
     

"Our website and business application is a highly customized PHP solution that we have worked on with LiteBreeze since 2010. We've been happy with the services provided by LiteBreeze and we feel how service and technical capability is continuously being improved. We'd recommend LiteBreeze highly for those who need good service and a responsive team of programmers. "     Martin Wengström (Sandviken, Sweden)

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