General tools for all staff – Mac Snagit: Takings screenshots and marking them up PDF expert: For PDF redaction NordVPN: For testing websites and marketing campaigns from different geographical locations using VPN. Google drive: For creating local shortcuts to Google docs documents.
Prospects will associate professionalism of case studies with our project communication skills. If our case studies are well-written, prospects will assume our project communication will be great too. Communication is often prospects’ main concern when outsourcing, so case studies are a great opportunity for us to convert hesitant high-value leads. Prioritize case studies for projects
Small measures have big impact Avoiding a small loss of 10 unpaid hours can save as much as the profit from 100 sold hours. Collecting unpaid invoices is crucial to remain profitable. It might be impossible to bring credit losses down to zero as every client and project is a calculated risk that you have
Value maximization – grabbing high-value work Creating as much value as possible is one of the core principles here at LiteBreeze. Systemic underdelegation The excerpt below is from a book written by Harvard professor David Maister, who has spent decades advising professional services firms on how to become better. The term “senior” includes anyone higher
Is your company selling professional services? You will at some point of time come across a client who won’t pay their invoices. Consider the four factors outlined below, and you will minimize your losses. A few small but smart precautions can save your firm huge amounts. There can be many reasons for a client refusing
LinkedIn is a great professional tool for finding valuable business connections – whether clients, staff or partners. Make an effort of building a network of all professionals that you meet. Regularly updating this network on what you work on, learn and what’s happening in your company will bring in both talented candidates and potential clients.
Many Indian outsourcing firms offer to work almost the same office hours as their clients – they will work “in your time zone” so to speak. This can be an attractive proposition to rich-world clients located in faraway time zones such as Europe, Australia and North America. Clients who insist on their Indian outsourcing team
Coaching Improve performance through documented & transparent feedback How should performance reviews and appraisals be handled effectively? A system of transparent and documented feedback gives long-lasting success. When your seniors and clients openly share how they think that you can improve, you have better chances at taking relevant action and getting ahead. Are you managing
These are the guidelines that staff at LiteBreeze follows when it comes to their twice-yearly salary appraisal and performance review. Why your appraisal is so important You will receive continuous feedback. All of us make mistakes and have plenty of opportunities to improve. By highlighting the most important feedback during the appraisal meeting you will
Outplacement: helping exiting colleague to find a great new job We help staff who is exiting LiteBreeze to find a new job. We wish for smooth transitions for those whose services are no longer required by the company. We help with: References Improving CVs / resumes Cover letters Finding job ads to apply to Interview
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