What makes you as a software developer successful? Bug-free, user-friendly and smart functionality and design is ultimately what makes your client successful. And what makes your client successful, makes you and your company successful as well.
It's rare to find a professional who is consistently good at service quality. Technical quality might be great, but service quality (what kind of experience does the client have with the firm?) is often lacking.
How can your business and software project benefit from transparency? Being radically transparent has many benefits - both for individual employees and for the employer. It’s especially effective in written form.