Outsourcing to India: how to handle time zone differences?

Many Indian outsourcing firms offer to work almost the same office hours as their clients – they will work “in your time zone” so to speak. This can be an attractive proposition to rich-world clients located in faraway time zones such as Europe, Australia and North America.

Clients who insist on their Indian outsourcing team to work much outside of their own time zone can stand to lose in the long-term though. In India as in much of the rest of the world, top talent has plenty of job options. Especially IT professionals.

Making an offshoring project successful is all about recruiting and retaining the best talent. Requiring talent to work uncomfortable hours every day is a sure way to lose them to the competition.

A normal and comfortable work shift in India would be 9 AM to 6 PM. With flexible timings, Indian staff could comfortably come in either 7.00 AM or stay late to 8.30 PM (from my experience, the typical young software developer more often stays late). If so, their 13-hour comfortable hours would make meetings possible with clients from all around the world, from California via Europe to eastern Australia.

Even with limited overlap, outsourcing companies and agencies can successfully collaborate with clients especially when focused on providing great service quality which reduces the need for frequent webcam meetings.

The timezone gap can even be turned into an advantage, where clients send requests in the evening and can see the results when they come back into the office the next morning.

Here at LiteBreeze, our software developers focus on providing great service quality and maximizing the value they add, to make collaboration in faraway time zones simple for our clients.

In some cases, staff can even handle planned and occasional odd-hour webcam meetings from home.

Uptime of software systems are ensured through reliable and trusted cloud server infrastructure providers such as AWS and Rackspace. For large critical business systems, we can provide on-call developers.

The following regions overlap during daylight savings time with the following number of hours:

European time zones overlap with India

Time zone nameUTCCorresponding working hours (7.00 AM to 8.30 PM IST)Example cities
British Summer Time (BST)UTC + 12.30 AM to 4.00 PMGuernsey, Isle of Man, Jersey, UK main Islands(England, Wales, Scotland, Northern Ireland)
Central European Summer Time (CEST)UTC + 23.30 AM to 5.00 PMAustria, Belgium, Croatia, Czech Republic, Denmark, Italy, France, Germany, Macedonia, Norway, Poland, Serbia, Slovakia, Spain, Sweden, Switzerland
Eastern European Summer Time (EEST)UTC + 34.30 AM to 6.00 PMBulgaria, Finland, Greece, Romania, Ukraine
Greenwich Mean Time (GMT)UTC + 01.30 AM to 3.00 PMGreenland, Ireland, Jersey, UK main Islands(England, Wales, Scotland, Northern Ireland)
Irish Standard Time (IST)UTC + 12.30 AM to 4.00 PMIreland
Moscow Standard Time (MSK)UTC + 34.30 AM to 6.00 PMMoscow, Ukraine, Georgia
Turkey Time
(TRT)
UTC + 34.30 AM to 6.00 PMTurkey

 

Australia and New Zealand time zones overlap with India

Time zone nameUTCCorresponding working hours (7.00 AM to 8.30 PM IST)Example cities
Australian Western Standard Time (AWST)UTC + 89.30 AM to 10.00 PMPerth
Australian Central Western Standard Time (ACWST)UTC + 8.4510.15 AM to 11.45 PMEucia
Australian Central Standard Time (ACST)UTC + 9.3011.00 AM to 12.30 AMAdelaide
Australian Eastern Standard Time (AEST)UTC + 1012.30 PM to 2 AMSydney
Lord Howe Standard Time (LHST)UTC + 10.3012.00 PM to 1.30 AMLord Howe Island
New Zealand Standard Time (NZST)UTC + 121.30 PM to 3.00 AMAuckland
Chatham Island Standard Time (CHAST)UTC + 12.452.15 PM to 3.45 AMChatham Island

 

US and Canada time zones overlap with India

Time zone nameUTCCorresponding working hours (7.00 AM to 8.30 PM IST)Example cities
Hawaii Standard Time (HST)UTC – 103.30 PM to 5.00 AMHonolulu
Alaska Daylight Time (AKDT)UTC – 84.30 PM to 6.00 AMAnchorage
Pacific Standard Time (PST)UTC – 76.30 PM to 8.00 AMLos Angeles, Vancouver,
Fort St. John
Mountain Standard Time (MST)UTC – 61.30 PM to 3.00 AMPhoenix, Edmonton
Central Daylight Time (CDT)UTC – 58.30 PM to 10.00 AMChicago, Winnipeg
Eastern Daylight Time (EDT)UTC – 49.30 PM to 11.00 AMNew York, Toronto
Atlantic Daylight Time (ADT)UTC – 310.30 PM to 12.00 AMHalifax

 

The Middle East and Gulf countries overlap with India

Time zone nameUTCCorresponding working hours (7.00 AM to 8.30 PM IST)Example cities
Israel Standard Time (IST)UTC + 24.30 AM to 6.00 PMEgypt, Jordan, Lebanon, Syria
Arabia Standard Time (AST)UTC + 39.30 AM to 6.00 PMBahrain, Iraq, Kuwait, Qatar, Saudi Arabia, Yemen, Jordan
Gulf Standard Time (GST)UTC + 45.30 AM to 7.00 PMUnited Arab Emirates, Oman
Iran Daylight TIme (IRDT)UTC + 4.306.00 AM to 7.30 PMIran

 

Asia time zone overlap with India

South Korea

Time zone nameUTCCorresponding working hours (7.00 AM to 8.30 PM IST)Example cities
Korea Standard Time (KST)UTC + 910.30 AM to 12.00 AMSeoul

 

Japan

Time zone nameUTCCorresponding working hours (7.00 AM to 8.30 PM IST)Example cities
Japan Standard Time (JST)UTC + 910.30 AM to 12.00 AMTokyo

 

Hong Kong

Time zone nameUTCCorresponding working hours (7.00 AM to 8.30 PM IST)Example cities
Hong Kong Time
(HKT)
UTC + 89.30 AM to 11.00 PMHong Kong