The client is a leading Swedish coaching and educational institution with 550 employees. They interview and test job seekers, targeting long-term unemployed and newly arrived immigrants. Accordingly candidates are accepted into niche training programs which greatly increase their chances on the job market.
This service places candidates in jobs that match their aptitude after providing the required training. An application was created to automate the various steps of candidate profiling such as registration, verification with BankID during login and acceptance of answers to questionnaires.
Additionally, this application also enables the creation of automated support desk tickets for further processing.
This was an ambitious project which had its own share of challenges that we were able to successfully solve. One of the most crucial challenges for us was that the time to market expectation was just one month.
We architected the system in such a way that we could go live in four weeks. Following which we could then incrementally roll out updates every two weeks.
This allowed the client to respond faster to customer demands. Each iteration added some functionality that was expected to create value.
Another challenge was delegating employees to handle the large number of personal interviews on a daily basis. We solved this issue by automating the required processes for this project.
The growing volume of candidates to be profiled could become overwhelming. Complete access to all candidate profiles amongst employees was made possible and thus verification of those profiles got easier.
We plan to expand this project further with the integration of Tokbox, an android app, iOS app and REST API.