24×7 bookings and customer interaction
As for a travel agency, the best business may not come in at business hours but out-of-work hours when people really make trip plans and look to surf the web or their options.
With a portal that works 24×7, you would not lose your sales to competitors and also increase your online presence.
Upselling opportunity
Your chances of upselling to your customer with add-on services or upgrades increase significantly when you have them to show and sell as graphics online, rather than in person.
You can run customized ads that appeal to your particular customer demographic.
Increased profits
Presenting the option to book your travel services anytime, anywhere exponentially increases your customer satisfaction, and in turn sales.
As studies show, customers are more likely to make expensive purchases in the comfort of their homes. Upselling add-on services would be a good secondary revenue stream as well.
Resource management
Efficient resource management helps to improve the bottom line. With real-time data on the number of bookings, cancellations, etc. in hand you are free to plan and place your resources effectively.
With a user-friendly portal at the forefront of your travel agency, you can choose to build your brand image around it, thus increasing brand awareness. Contact us today for a free consultation!
